Sales, Social Media & Promotions Associate
Welcome to Bib and Tucker Clothing, where fashion is a fabulous adventure! We're a women's clothing boutique that believes in adding a touch of excitement and playfulness to any woman's wardrobe. We're all about positivity and embracing the inner fashion diva. We invite women to get ready to shop with a dose of laughter, a sprinkle of adventure, and a whole lot of fabulousness.
- Act professionally by:
- Maintaining a professional appearance
- Remaining informed about the company
- Managing time efficiently
- Work as part of a team by:
- Sharing ideas and information to drive sales
- Provide excellent customer service by:
- Welcoming customers to the store
- Making the shopping experience enjoyable for customers
- Determining customers wants and needs
- Answering questions about products
- Offering alternative sales options
- Social Media & Promotions:
- Planning, creating and scheduling social media posts
- Recommending, implementing and monitoring ad spends
- Assist with promotion planning and implementation
- Maximize sales by:
- Processing sales quickly
- Informing customer of exchange and return policies
- Packaging product appropriately
- Completing special orders
- Shipping or delivering products to customer
- Provide after-sales service by:
- Following through on commitments to customers
- Maintaining key information about customers
- Scheduling personal appointments with customers
- Handling customer concerns or complaints
- Handling customer returns
- Monitor inventory by:
- Checking in product against paperwork
- Ensuring accurate pricing on product
- Locate product through inventory system
- Participate in periodic inventory processes
- Prepare returned product for resale
- Return inventory to manufacturer/vendor
- Maintain the appearance of the store by:
- Ensuring sufficient supplies for store use
- Organizing stock room and storage areas
- Cleaning customer service and backroom areas
- Reporting need for repairs or replacement
- Arranging products
- Maintaining displays following company guidelines
Education, Experience, and Other Requirements…
- One to two years’ experience in a retail environment is required.
- Experience with business social media is required.
- Must be comfortable with computer programs.
- Experience with Shopify or other POS system an asset.
- Must be able to stand, bend, and lift to carry out most of the job tasks.
- Hours will vary and are flexible; approximately 5 – 15 hours in store and 5 – 15 hours on social media / promotions per week. Weekends may be required.
Send your resume with cover letter to hiring@bibandtuckerclothing.com.