Sales, Social Media & Promotions Associate

Welcome to Bib and Tucker Clothing, where fashion is a fabulous adventure! We're a women's clothing boutique that believes in adding a touch of excitement and playfulness to any woman's wardrobe. We're all about positivity and embracing the inner fashion diva. We invite women to get ready to shop with a dose of laughter, a sprinkle of adventure, and a whole lot of fabulousness.

  1. Act professionally by:
  • Maintaining a professional appearance
  • Remaining informed about the company
  • Managing time efficiently
  1. Work as part of a team by:
  • Sharing ideas and information to drive sales
  1. Provide excellent customer service by:
  • Welcoming customers to the store
  • Making the shopping experience enjoyable for customers
  • Determining customers wants and needs
  • Answering questions about products
  • Offering alternative sales options
  1. Social Media & Promotions:
  • Planning, creating and scheduling social media posts
  • Recommending, implementing and monitoring ad spends
  • Assist with promotion planning and implementation
  1. Maximize sales by:
  • Processing sales quickly
  • Informing customer of exchange and return policies
  • Packaging product appropriately
  • Completing special orders
  • Shipping or delivering products to customer
  1. Provide after-sales service by:
  • Following through on commitments to customers
  • Maintaining key information about customers
  • Scheduling personal appointments with customers
  • Handling customer concerns or complaints
  • Handling customer returns
  1. Monitor inventory by:
  • Checking in product against paperwork
  • Ensuring accurate pricing on product
  • Locate product through inventory system
  • Participate in periodic inventory processes
  • Prepare returned product for resale
  • Return inventory to manufacturer/vendor
  1. Maintain the appearance of the store by:
  • Ensuring sufficient supplies for store use
  • Organizing stock room and storage areas
  • Cleaning customer service and backroom areas
  • Reporting need for repairs or replacement
  • Arranging products
  • Maintaining displays following company guidelines

Education, Experience, and Other Requirements…

  • One to two years’ experience in a retail environment is required.
  • Experience with business social media is required.
  • Must be comfortable with computer programs.
  • Experience with Shopify or other POS system an asset.
  • Must be able to stand, bend, and lift to carry out most of the job tasks.
  • Hours will vary and are flexible; approximately 5 – 15 hours in store and 5 – 15 hours on social media / promotions per week. Weekends may be required.

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